The implementation of every technology change brings a level of risk to the stability of your company's products and services. Frequent problems signal the need for better control over changes.
A certification process can help control the risk of change. Certification allows all business and technical staff the opportunity to collectively assess and certify the readiness of technology changes prior to implementation. Certification also alows management to monitor compliance to standards, audit and regulatory requirements. The Kaslen Group can help you implement a certification process as one of your management tools.
The certification checklist defines what production readiness means in your company. The checklist spells out for each business and IT unit what they want to certify, how they judge readiness, and what information they need before they will certify the project.
Using the checklist, the project manager prepares a certification agreement for the project. The agreement identifies the certifying organizations, items to be certified, and the criteria to judge readiness for the project.
The project manager provides the required information to certifying organizations throughout the project. Certifying organizations are accountable for participating in the project and reviewing items in a timely fashion.
Certification Status Monitoring
Progress towards certification is monitored and reported. When all items are certified, the technology change can be released. Items that are not certified require a deliberate management decision whether or not to assume the potential risk.
With a formal certification process, you will increase confidence in your project implementations. You will experience improved communication between the technology team and the business users. Joint participation leads to problem-free implementations, an increase in satisfaction with the project's implementation and a decrease in 'eleventh-hour' surprises.